Privacy Policy

At Rasnah, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or shop at www.rasnah.com.

Information We Collect

When you use our website, we may collect the following information:

  • Personal details such as your name, email address, phone number, and shipping address
  • Order and payment-related information
  • Browsing data including IP address, device information, and pages visited
  • Communication details when you contact us via email, WhatsApp, or social media

How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate order updates, confirmations, and customer support
  • Improve our website, products, and services
  • Send promotional offers or updates (only if you opt in)
  • Prevent fraud and ensure secure transactions

Payment Security

All payments made on Rasnah.com are processed through secure payment gateways. We do not store your card or banking details on our servers.

Sharing of Information

We respect your trust and do not sell or rent your personal information. Your data may only be shared with:

  • Delivery and logistics partners for order fulfillment
  • Payment service providers for secure transactions
  • Legal authorities if required by law

Cookies

Rasnah.com uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can disable cookies through your browser settings if you prefer.

Data Protection

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or disclosure.

Third-Party Links

Our website may contain links to third-party platforms. Rasnah is not responsible for the privacy practices or content of those external websites.

Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal or operational requirements)
  • Opt out of promotional communications at any time

Changes to This Policy

Rasnah reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect.